Opening for Contact Centre Representatives and Bank Tellers
Contact Centre Representatives and Bank Tellers
Lagos , Nigeria
Description
-Handle many inbound and outbound calls to and from customers
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Listen to customers needs or issues and provide helpful solutions to their problems
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Identify customer needs, provide information on new products and services, and direct customers to branch representatives/units when need to
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Handle and record transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier's checks, and opening and closing of accounts
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Provide account information, and answer questions about bank policies and banking products
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Log checks, prepare transaction reports, Count and package currency, reconcile cash drawers, open new accounts
2 years ago
Job Requirement
we are looking for a candidate who fulfill these requirements
-> Good communication skills
> Analytical and good with numbers
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> Proficiency in Microsoft Office Package
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> Good Customer Relationship skills
> Not More than 27years
> Not More than 27years