-Job Responsibilities:
Managing large amounts of inbound and outbound calls in a timely manner
Responding to emails using different platforms
Following call center “scripts” when handling different topics
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Identifying customers’ needs, clarify information, research every issue and providing solutions
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Meet personal/team qualitative and quantitative targets
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Seize opportunities to up sell products when they arise
2 years ago
Job Requirement
we are looking for a candidate who fulfill these requirements
-Requirements:
BSc
- in related disciplines
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Must not be more than 30 years old
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Excellent spoken English with impressive interpersonal skills
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Proficiency with the use of computer
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Fluency in either languages like English, yoruba, igbo, hausa & french
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Must reside within Gbagada, Lagos and it's environment